How to Set Up a Payment Plan with TH: A Step‑by‑Step Guide

Why Choose a Payment Plan?

Offering a flexible payment plan can increase customer satisfaction, reduce cart abandonment, and boost overall sales. TH provides a streamlined system that lets businesses tailor payment schedules to match their cash‑flow needs.

Step 1: Register and Verify Your TH Account

Before you can create a payment plan, you must have an active TH merchant account. Follow these steps:

• Visit the TH website and click Sign Up.
• Complete the registration form with your business information.
• Upload required documents (business license, tax ID, etc.) for verification.
• Wait for the confirmation email—usually within 24–48 hours.

Step 2: Access the Payment Plans Dashboard

Log in to your TH dashboard and navigate to the “Payment Plans” tab located under the “Products & Services” menu. This area is where you’ll configure all plan details.

Step 3: Define Plan Parameters

When creating a new plan, you’ll need to set the following:

• Plan Name: Choose a clear, descriptive name (e.g., “12‑Month Installment”).
• Total Amount: The full price of the product or service.
• Number of Payments: Decide how many installments the customer will make.
• Frequency: Select weekly, bi‑weekly, or monthly intervals.
• Interest Rate (if any): TH allows you to add a small interest charge for longer terms.
• Start Date: Choose when the first payment will be collected.

Step 4: Customize Customer Communication

Use TH’s built‑in email templates to notify customers about their payment schedule. Include the following elements:

• Clear breakdown of each installment amount.
• Payment due dates and accepted payment methods.
• A link to a secure portal where customers can view or modify their plan.

Step 5: Test the Plan Before Going Live

Run a sandbox transaction to ensure the plan works as expected. Verify that:

• Payments are processed on the correct dates.
• Notifications are sent automatically.
• All amounts, including any interest, are calculated accurately.

Step 6: Launch and Monitor

After testing, publish the plan and start offering it to customers. Keep an eye on the TH dashboard for:

• Upcoming payment reminders.
• Failed payments and automatic retries.
• Overall plan performance metrics (conversion rate, average revenue per user, etc.).

Tips for Maximizing Success

Offer multiple plan options to cater to different budgets. Provide a simple “Pay Now” button alongside the installment plan for customers who prefer to settle the balance early. Finally, regularly review the analytics to adjust terms and improve conversion.

By following these steps, you’ll be able to set up a robust, customer‑friendly payment plan with TH that drives sales and enhances the buying experience.

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